iButtonLink Privacy Policy

Our Policy

It is the policy of iButtonLink that information about a Customer (“Customer” includes people and companies that purchase something, potential Customers, and web site viewers) is confidential between the Customer and iButtonLink.  We will only share confidential information if the Customer gives us permission to share it or we are required by law.

If the information came from a source other than the Customer, then we won’t share the source of the information with the Customer or anyone else without permission from the source.

If we are required by law to share Customer information or a source of information, we’ll notify the Customer we did so, unless it’s prohibited by law to do so.

If you have additional confidentiality requirements contact us about a separate non-disclosure agreement.  If we have a non-disclosure agreement with you, then that agreement supersedes this privacy policy, other than the sections about device and order information.

How we obtain your permission to share information

Device information

When Customer connect to our web site for the first time you receive a “cookie banner” that requests you to click to acknowledge it’s OK to collect Customer information including information about the device used to connect to the web site and about the Customer.  This includes cookies, of which our provider(s) place at least seven on your device.  iButtonLink doesn’t directly place or use any cookies.

Our email provider and our voice provider don’t provide similar click to accept technologies, nor have we found reasonable ones available.  If you send us an email or call us, we take that as acceptance to have our providers log device information, mainly because we don’t have a way to stop them.

Order information

We take the placement of an order as permission to share the reasonable minimum amount of information required to process your payment, process your order, and get your order delivered to you.

Everything else

If information isn’t needed to process your order, isn’t device information that our providers collect, and we aren’t required by law to share it then we will directly ask you for permission before we share it.  We’ll ask for your permission via an email, a letter, or a call.

Deleting, correcting, updating, and reviewing information or other requests.

If any Customer, including an EU member, wishes to have their personal information deleted, review the information we have on file, or make any other requests, they may do so by either:  a) emailing info@ibuttonlink.com or b) using our web site Contact Us form:  https://www.ibuttonlink.com/pages/contact-us.  We’ll also take requests on paper by US Postal Service or other common carrier to the address on the About Us page.

Additional Information

This information is considered an addendum to our Privacy Policy but isn’t part of the Privacy Policy itself.  A lot of the information below is from our providers.  We review it from time to time, but they may change it without notifying us, so please check with our providers directly at the links below if you want to make sure you have the latest information.

Here are links to some key privacy policies of our providers:

Shopify: https:/www.shopify.com/legal/privacy

Google:  https://policies.google.com/privacy?hl=en

Microsoft:  https://privacy.microsoft.com/en-us/privacystatement

HubSpot:  https://legal.hubspot.com/privacy-policy

Amazon AWS:  https://aws.amazon.com/privacy/

ShipStation:  https://www.shipstation.com/privacy-policy/

Marketing Emails

If you have opted in to receive email communications from us, then you may receive marketing emails from us.  It is our policy to not send group marketing emails except to those individuals who opt in.   If you receive a group marketing email from us and don't think you should have, please contact us at:  info@ibuttonlink.com.  We'll do our best to fix the issue.

Sometimes our staff will send an email directly to a specific Customer about a product, deal, or something similar that the staff member thinks applies directly to that Customer.

Web Tracking

Here are some of the ways we know you are tracked by our providers when you touch our web site.  We don’t directly see the content of this tracking information nor do we put cookies on your machine directly, however all these things happen on our behalf by our providers:


Cookies are used to track your movements on the site, to provide a persistent shopping cart, and other purposes as well.  Shopify provides this description of their use of cookies: " - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org."

Log Files

Log files track actions occurring on our web sites, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

Web Beacons

“Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse our web sites.